Subscription Boxes Terms and Conditions
1. Overview
By purchasing a subscription box from our store, you agree to these Terms & Conditions, which govern subscription billing, delivery, and cancellation policies.
2. Purchase Options
Customers may choose between:
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One-time purchase: Buy a single subscription box with no ongoing commitment.
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Subscription: Receive a box automatically each month and enjoy 10% off the regular price for every delivery.
3. Subscription Commitment
All subscription plans require a minimum commitment of three (3) months. By subscribing, you agree to receive and pay for at least the first three subscription deliveries.
4. Billing Schedule
Subscription payments are automatically billed on the 20th of each month using your chosen payment method. Payments continue monthly until the subscription is cancelled in accordance with these terms.
5. Subscription Cut-Off Date
To receive the next month’s subscription box, you must subscribe on or before the 25th of the current month. Subscriptions placed after this date will be processed for the following month.
6. Shipping Schedule and Costs
Subscription boxes are shipped during the first week of each month via Royal Mail Tracked 48. Shipping costs are included in the price of the subscription box.
7. Minimum Subscription Period & Cancellations
Subscriptions cannot be cancelled during the initial three-month minimum term. After completing the first three payments, you may cancel at any time before the next billing date to stop further charges. Cancellations can be made through your customer account portal or by contacting our customer support.
8. Returns and Refunds
Due to the nature of subscription boxes, returns and refunds are generally not accepted once an order has been processed or shipped, unless items arrive damaged or faulty.
9. Changes to Subscription Content
We reserve the right to modify the contents of subscription boxes while maintaining the overall value of the box.
10. Address Changes
Customers are responsible for ensuring their shipping details are accurate. Address changes must be made before the 25th of the month to apply to the next shipment.
11. Box Contents
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The contents of each subscription box will differ every month.
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We aim to include high-quality materials and products, but specific items cannot be guaranteed.
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Images of past subscription boxes are provided for reference only.
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Past boxes may be available for purchase at the regular price, subject to stock availability.
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Each box is carefully curated to ensure a valuable and enjoyable experience.
12. Liability and Safety
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The subscription box may contain small parts, sharp tools, or other materials that could pose a hazard if misused.
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The contents are not suitable for children under 12 unless supervised by a responsible adult.
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It is the responsibility of the customer to supervise children or vulnerable individuals and ensure that all items are used safely.
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Improper use, modification, or misuse of the materials is strictly at the customer’s own risk.
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We do not accept liability for any injury, allergic reaction, accident, loss, or damage arising from the use of contents.
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Customers are responsible for using and storing all items safely, out of reach of children, pets, or anyone who may be at risk.
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By subscribing or purchasing a box, customers assume all risk associated with the use of the contents.
13. Service Updates & Cancellation
We reserve the right to update, modify, or discontinue the subscription service at any time. Subscribers will be informed in advance of any major changes.
If the subscription service is terminated, refunds will be provided for any unfulfilled subscription boxes.
14. Contact Information
If you have questions about your subscription, please contact us via the contact details provided on our website.
